Frequently asked questions
1. When pumping, make sure your nipple is centered on the flange.
2. Avoid bending or leaning back too much when pumping.
3. Do not exceed the maximum pumping volume.
4. Check and confirm whether the leakage is caused by a loose flange. If so, please contact us via email at service@mompinke.com for warranty.
| Please contact us via email at service@mompinke.com for warranty. |
Please contact us via email at service@mompinke.com for warranty.
Please contact us via email at service@mompinke.com for warranty.
| Please ensure the pumps are fully charged each time. Typically, a full charge allows for 5 uses totaling 1 hour. If the issue persists after each full charge, please contact us via email at service@mompinke.com for warranty. |
1. Please check if the parts are assembled correctly. If not, please assemble the parts correctly according to the instructions.
2. Replace the spare duckbill valve and diaphragm. Our set comes with two sets of spare replaceable duckbill valves and diaphragms.
3. If the problem persists, please contact us via email at service@mompinke.com for warranty.
Please contact us via email at service@mompinke.com for warranty.
Please contact us via email at service@mompinke.com for warranty.
All the accessories are available in our Amazon store.
Please contact us via email at service@mompinke.com for warranty.
Washable parts, excluding the motors, can be sterilized using boiling water, steam, or a sterilizer. Disinfection should be at 100°C/212°F for 5-10 minutes. Avoid using microwave or UV light, as this can accelerate the aging and damage the parts.
Please contact us via email at service@mompinke.com for warranty.
This may be caused by the deformation of the washable parts due to excessive heating. We recommend replacing the milk collector and diaphragm. If the problem persists, please contact us via email at service@mompinke.com for warranty.
Please contact us via email at service@mompinke.com for warranty.
The duckbill valves and silicone diaphragm should be replaced every 1-3 months to prevent suction loss.
The Motor is damaged. Please contact us via email at service@mompinke.com for warranty.
Did we miss your question? Drop us a line and we will
get back within 24 hours.
Let's Work Together!
I'm looking for something new.
